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Privacy Policy

Last updated: January 1, 2025

At Shree Mateshwari Boutique ("we", "our", "us"), your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. Please read this policy carefully.

01

Information We Collect

Personal Information

When you create an account or place an order, we collect:

  • Full name and email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely via PhonePe — we do not store card details)
  • Order history and preferences

Automatically Collected Information

When you visit our website, we automatically collect:

  • Browser type and version
  • Device type and operating system
  • IP address and approximate location
  • Pages visited and time spent
  • Referring URLs
02

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Send order confirmations and updates
Provide customer support
Send promotional offers (with consent)
Improve our products and services
Prevent fraud and ensure security
03

Information Sharing

We do not sell your personal information. We may share your data with:

  • Payment processors (PhonePe) to complete transactions
  • Delivery partners to ship your orders
  • Service providers who assist in operating our website
  • Law enforcement when required by law
All third-party partners are contractually obligated to protect your information and use it only for the specified purpose.
04

Cookies & Tracking

We use cookies and similar technologies to enhance your experience:

  • Essential cookies: Required for the website to function (login sessions, cart)
  • Preference cookies: Remember your settings and preferences
  • Analytics cookies: Help us understand how visitors use our site

You can control cookie settings through your browser. Note that disabling cookies may affect website functionality.

05

Data Security

We implement industry-standard security measures including:

  • SSL/TLS encryption for all data transmission
  • Secure password hashing (bcrypt)
  • Regular security audits
  • Limited access to personal data on a need-to-know basis

Payments are processed by PhonePe, a PCI-DSS compliant payment gateway. We never store your complete payment card details.

06

Your Rights

Under applicable data protection laws, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Delete your account and personal data
  • Object to processing of your data
  • Portability — receive your data in a structured format
  • Withdraw consent for marketing communications at any time

To exercise any of these rights, contact us at privacy@shreemateshwari.in

07

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

08

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending an email. Your continued use of our services after changes constitutes acceptance of the updated policy.

09

Contact Us

If you have questions about this Privacy Policy, contact us:

Shree Mateshwari Boutique Pvt. Ltd.
123 Fashion Street, Mumbai, Maharashtra 400001
+91 98765 43210