Shipping & Delivery
Everything you need to know about delivery
Standard Delivery
5–7 Days
Express Delivery
2–3 Days
Free Shipping
Orders ₹999+
Delivered To
Pan India
01
Shipping Charges
| Order Value | Delivery Type | Shipping Charge | Estimated Time |
|---|---|---|---|
| ₹999 and above | Standard | FREE | 5–7 business days |
| Below ₹999 | Standard | ₹99 | 5–7 business days |
| Any amount | Express | ₹149 | 2–3 business days |
| Any amount | Same Day (select cities) | ₹199 | Same day |
* Business days exclude Sundays and public holidays.
02
Order Processing Time
Once your order is placed and payment confirmed:
Order Confirmed
You receive an order confirmation email immediately
Processing (0–24 hours)
Our team verifies and packs your order
Dispatched
Order handed to delivery partner. Tracking number shared via email/SMS
Delivered
Package delivered to your doorstep
Orders placed before 2:00 PM IST on business days are typically processed the same day.
03
Delivery Coverage
We deliver across India — 26,000+ pin codes. Delivery times may vary for:
- Remote or rural areas (additional 2–3 days)
- North-East India, Jammu & Kashmir, Ladakh (5–10 additional days)
- Islands and restricted areas
Currently we do not ship internationally. We are working on expanding our delivery network.
04
Tracking Your Order
Once your order is dispatched, you will receive:
- An email with your tracking number and courier partner details
- SMS updates at each delivery milestone
You can also track your order anytime from:
05
Failed Delivery
If delivery fails (wrong address, customer unavailable):
- The courier will attempt delivery up to 3 times
- After 3 failed attempts, the package is returned to our warehouse
- You will be contacted to arrange re-delivery (additional charges may apply)
- For COD orders returned due to failed delivery, the shipping charge is non-refundable
06
Damaged or Lost Shipments
If your package arrives damaged or goes missing:
- Report a damaged delivery within 48 hours of receipt with photos
- For lost shipments, we will investigate with the courier and resolve within 7 business days
- You will receive a full refund or replacement for confirmed lost/damaged shipments
Contact us at hello@boutique.in or +91 98765 43210